Delivery & Returns
Delivery
Enjoy free shipping on orders over €150!
- We use the services of PostNL to deliver your package.
- Orders placed before 5:00 PM will be shipped the same day.
- You can expect your package within 3-5 business days of placing your order
- Shipping Costs:
📦 Netherlands: €4.95
🌍 EU Countries: €7.99
Returns
It might happen that you accidentally chose the wrong size or that the product isn't quite what you expected. Don't worry! You have the right to request a return within 14 days of receiving your order. Simply send an email or contact us via the contact form to initiate the process.
Once we receive your request, we will send you a free return label via email. All you need to do is drop off the package at the nearest post office. We will process your return within a maximum of 10 business days after receiving it.
Please note:
- For hygiene reasons, underwear cannot be returned or exchanged.
- All returned items must be in original packaging and in perfect condition.
- In line with our sustainability efforts, we aim to minimize plastic use in our packaging.
After inspecting your return, we’ll refund the full purchase amount to your account. You’re always welcome to reorder the correct item or continue browsing our shop.
We want you to feel great about your purchase — and we’re here to help you find your perfect fit.
Need help?
Frequently Asked Questions
Order
We aim to ship your order the same day. Once your package is on its way, you can expect delivery within 3 to 5 business days, depending on the postal carrier. For orders outside of Europe, delivery may take a little longer — but don’t worry, we’ll keep you informed along the way.
Everything available on our website is in stock and ready to ship — no drop shipping or long wait times.
Need to make a change or cancel your order? Please contact us as soon as possible via our contact form. Once your order has been shipped, we are unable to make changes.
For international orders, feel free to contact us. International shipping will soon be fully available at checkout. Shipping costs apply and will be calculated during checkout.
We also run discounts and promotions throughout the year, so stay tuned for exclusive deals!
We offer free shipping on all orders over €150.
For orders under €150, the following shipping rates apply:
– Netherlands: €4.95
– EU countries: €7.99
For international orders outside the EU, please get in touch via our contact form.
All items listed on our website are in stock and ready to ship. We aim to dispatch your order the same day, and standard delivery times within the EU are 3 to 5 business days.
Orders outside Europe may take a little longer, but we’ll keep you informed every step of the way.
You can contact us through our contact page! We will be happy to assist you.